Building Capacity and Sustainability
Operational capacity and competence are critical to building a sustainable organization. You work hard to attract donors and provide services so when you lose an opportunity with a donor or fail to provide service, your organization suffers. We can help you create a system that can provide exceptional service and give you the information you need to grow your business and support your mission. Some of the services we can assist with include:

• Customer service standards
• Processes, metrics and service level agreements
• Business Process Outsourcing, Shared Services consulting
• CRM needs assessment and selection
• IT Systems and processes
• HR Systems and processes

For more information, contact us here